Help and Contact

Contact

Wallside · 陈旭鸿, individual developer
support@thewallside.com
Contact us about product issues, privacy requests, content licences and subscription support.

Report a problem

Include the app version, device model, system version, steps and any error shown. Attach screenshots only if you wish, with private information hidden. Never send passwords, Apple verification codes, payment details or your full private photo library.

Purchases and artworks

Apple handles purchases and refunds. Manage subscriptions in system settings and restore purchases from My Space in the app. Save and back up important work. Deleting your account does not delete local framed artworks.

AI history

Check Generation History for ongoing tasks. Tasks may continue after you leave or lose connectivity; avoid starting repeated new generations for the same result. Account shows credits and provides consent withdrawal and account deletion.